Terms of Service (B2B)

These Terms of Service (“Terms”) govern all business-to-business transactions with EH Online (UK) Ltd (“we”, “us”, “our”). By opening a trade account, placing an order, or supplying goods to us, you agree to be bound by these Terms.

1. Company Information

  • EH Online (UK) Ltd

  • Registered in England & Wales, Company No: 13633693

  • VAT No: GB406254225

  • Based in Essex, United Kingdom

2. Customers

  • We only trade with registered businesses.

  • We do not supply goods directly to consumers.

3. Orders

  • All orders are subject to acceptance and availability.

  • A contract is formed only when we confirm acceptance in writing (email or PO).

4. Pricing & Payment

  • Prices are quoted exclusive of VAT unless otherwise stated.

  • Payment is due prior to dispatch

  • Bank transfer is the preferred method of payment.

5. Delivery & Risk

  • Goods are dispatched from the UK.

  • Risk passes to the buyer on delivery to the agreed address or carrier.

  • Delivery dates are estimates only; we are not liable for delays beyond our reasonable control.

6. Title of Goods

  • Ownership of goods remains with EH Online (UK) Ltd until payment is received in full.

7. Returns & Warranty

  • Returns are only accepted by prior written agreement.

  • Goods are supplied as described and in good faith; manufacturer warranty applies where stated.

  • We are not liable for indirect or consequential losses arising from resale.

8. Supplier Terms (for those supplying us)

  • Suppliers must warrant that goods supplied are genuine, authentic, and free from third-party claims.

  • We reserve the right to return or reject goods that do not meet compliance or quality standards.

9. Compliance

  • We are VAT registered and EORI enabled.

  • We comply with all applicable UK and EU regulations regarding import, VAT, and data protection (ICO registered).

10. Limitation of Liability

  • Our liability is limited to the invoice value of the goods supplied.

  • We are not responsible for loss of profits, goodwill, or indirect damages.

11. Governing Law

  • These Terms are governed by the laws of England & Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.